Frequently asked questions

Check-in: 15:00
Check-out: 11:00

Children and extra beds: It is possible to let one child up to 3 years old stay in the room with the parents for free. An extra bed for a child aged 4 to 7 costs € 13.50 per night including breakfast. For a child aged 8 to 11 this costs € 21.50 per night including breakfast. For older persons, an extra bed can be placed in some rooms on request for € 24.50 a night excluding breakfast.

Cancellation options: If you wish to book without worries for a nice stay in a family hotel in the middle of the historic center of Thorn, then you've come to the right place. Special cancellation options: we offer our guests who book directly on our site the possibility to cancel free of charge until 48 hours before the day of arrival.

Bicycle shed: available in our shed or on our closed courtyard. You can charge the battery for your bicycle in the storage room or in your room. Don't forget your charging cable! Additional bicycle locks are also available.

Tourist tax: Tourist tax including handling fee is € 3.50 per person per night in 2025. The tourist tax including handling fee is € 4.00 in 2026.

Breakfast: We serve breakfast every day in our covered courtyard “The Wintergarden”. We present this in a buffet style, using as much products from the region as possible. Think of various types of sandwiches, fruit juices from our own region, yogurt and cereals, extensive sandwich fillings, boiled eggs or, if desired, a fried egg or scrambled eggs with bacon. 

The breakfast buffet is served from Monday to Friday between 08:30 and 10:00. And on request from 07:30.

Saturdays, Sundays and public holidays from 08.30 to 10.30.

Payment: The hotel accepts cash, PIN, Visa, MasterCard, Maestro, JB card, Diners Club.

Charging of electric cars: A public electric charging point is located 450 meters away (300 meters walk) on the Wal in Thorn. This includes free parking. At the same distance from the hotel, located at Waterstraat and Meers 13 in Thorn, there are public electric charging points, where paid parking is required for € 3 per day (2025).

Meetings: In collaboration with fellow entrepreneurs, it is possible to put together a meeting package on request. Please contact us for more information.

Very late check-in: No problem. Give us your email address and we will send you all the necessary information about the key safe and our night entrance.