TERMS AND CONDITIONS

Special cancellation conditions

We offer our guests who book directly on our site the possibility to cancel free of charge until 10:00 on the day of arrival. Of course you can always choose to move your reservation. Different cancellation conditions apply to group bookings. For group reservations (from 5 rooms or more) the Uniform Conditions for the Hotel and Catering Industry (UVH) apply. For group bookings with different price and cancellation conditions, the Hotel will contact you if this is desired.

In case of no-show, the full booking amount will be charged.

Below you will find the Uniform Conditions for the Hotel and Catering Industry of Koninklijke Horeca Nederland.

All assignments are accepted and carried out in accordance with the Uniform Conditions for the Hotel and Catering Industry, which are available for inspection at the hotel or via the links below:

Dutch: www.khn.nl/uvh-nl 
English: www.khn.nl/uvh-en 
Deutsch: www.khn.nl/uvh-du 

Your credit card details are not required and only serve as a guarantee for the booking. Your credit card details are only required to guarantee the booking if you arrive at the hotel later than 17:00 on the day of arrival. The hotel reserves the right to check your credit card for validity.
Payment takes place at the hotel, your details are only needed to guarantee the booking.

If you have booked a Non refundable / Prepay & Save / Hot deal price or package, the following conditions apply: Your credit card details are necessary to book this offer. This booking cannot be changed or canceled. When making the booking you accept that the full price of the stay can be charged directly to your credit card and that no refund is possible.